AMY MCCRACKEN
INTERACTIVE RESUME
About Me
I am a results-oriented, high-performing operations professional with a distinguished track record for driving successful projects and improving business outcomes.
My highly developed communication, strategy and problem-solving skills have led to several promotions and helped my employer achieve exceptional results.
I am an all-rounder, possess excellent business and technical acumen, with the goal to continue to apply and develop my expertise.
CLients
Skills & expertise
STRATEGIC PLANNING
Effectively balance competing priorities of multifaceted, concurrent projects by utilising analytical, organisational, and strategic-planning abilities.
Project Management
Management of complex, technical projects utilizing agile and waterfall methodologies. Producing schedules and reports, managing scope, risk, budgets, invoicing and participant accountability.
TEAM LEADERSHIP
Daily management of high-performing in-house and offshore professionals, with natural leadership qualities to instill vision, and accountability, achieve company goals, and enhance company culture.
PRODUCTION MANAGEMENT
Developing FMCG through to bespoke digital products, while ensuring quality control within fast-paced creative studio and agency environments.
BUSINESS OPERATIONS
Hands-on involvement in business operational matters. Including new business, accounting, infrastructure, systems, administration and HR.
STAKEHOLDER MANAGEMENT
Ability to foster a healthy collaboration with all levels of the business, from C-level managers, high-profile clients, service providers, contractors and vendors.
COMMUNICATIONS
Excellent interpersonal skills with the ability to collaborate and negotiate with teams and individuals at all levels.
PROCESS IMPROVEMENT
Implement new systems, streamline business processes and simplify documentation for increased efficiency.
FINANCIAL OVERSIGHT
P&L reporting and performance analysis against set budgets and targets. Successfully applying insights to create and implement short and long-term plans to meet objectives.
TECH skills
work experience
Manager
Deloitte Learning Studio (formerly The ID Crowd)
Project Manager
Inspire Group
PROJECT & OPERATIONS MANAGER
BSI Learning (formerly Salmat Learning)